Telephony, Presence & Messaging


Telephony, Presence and Messaging

Telephony, Presence and Messaging (including voicemail and instant messaging) are fundamentally important in creating the basis for a Unified Communications environment. Additional layers of service include video calling capability, contact centre, data validation application and rich media enablement (screen-sharing), which can all further boost your Unified Communications.



NowUC Solutions

Our nowUC solutions combine Cisco’s extensive Unified Communications portfolio with our flexible deployment and consumption models so that we can design the right-sized solution for your business. The innovative collaboration services provided by nowUC can be delivered via on premise, cloud or hybrid service models. This allows our customers to transition infrastructure investments on or off premises as and when required.

Cisco Collaboration

In Detail

To strengthen our Cisco collaboration portfolio, Nowcomm partner with strategic “eco-system” manufacturers to further extend the capabilities and features we can offer from the Cisco Collaboration portfolio including areas such as call recording, billing, wallboards and workforce scheduling.
Our model ensures we can provide a complete solution and not a set of building blocks that you are expected to construct into the finished service.
Successful integration is the key to harnessing the extended value of Unified Communications as a vital business tool. Nowcomm provides the necessary skills and expertise to achieve this integration to increase your organisation's efficiency, boost productivity, foster innovation and enhance the experience offered across your employee teams and ultimately to your customers. We can do much more than design and implement your new system; if the complexity seems daunting then let us manage and run the entire solution for you including the ongoing service management. As an extension of your team, we free up your existing IT resources so they can perform continue to innovate across your organisation.

Unified

Unify your voice, video, data and mobile applications for collaboration with our unified communications solutions.

Omni-channel

You can deliver a more personalised omni-channel experience to your customers with our customer service centre solutions.

Collaborate

Collaborate securely wherever you are with an on premise or cloud-based conferencing solution.

Endpoints

Find the perfect Cisco endpoint devices from IP phones, video units, to web, mobile and desktop clients.