Nowcomm Support Service
Our Support is delivered from a state of the art network operations centre based in Derby. You are supported by some of the best Cisco experts in the industry today
“Very quick response, request dealt with immediately, perfect service as usual! The NOC team do Nowcomm proud”
Caroline Ellerton, Amey ICT
Fully customised support coverage to meet your needs
- Choose the level of cover that suits your business
- We're not BT, but small is certainly more flexible and agile...
Personalise your cover from our extensive list of options:
- Remote Backup
- Configuration Restore
- Hardware Break Fix
- Hardware And Software Support
- Minor Software Updates
- Major Software Updates
- Software Support Only
- Servicedesk Support 9*5
- Servicedesk Support 24*7
- 24 Hours Telephone Support
- Capped Case Calling
- Capped Configuration Changes
- Online Access To Service Desk
- Online Access To Network Monitoring
- Web and Email Based Case Management
“Team did really well to resolve the issue with ease - great start to our new relationship”
Jason McKinder, Leicester City Council