Support and Maintenance
Our Support is delivered from a state of the art network operations centre based in Derby. You are supported by some of the best Cisco experts in the industry today.
Why Nowcomm?
“It is fantastic to have Nowcomm on board providing an excellent support service to our key application. Nowcomm are consistently proving to be a very organisation to work with, excellent communication, accurate work delivered and great customer service too - well done, keep up the good work”
Jason McKinder, Leicester City Council
It's What We Do
Nowcomm are the first and only Cisco Partner to be established exclusively by former Cisco employees. We are a forward thinking, dynamic and agile organisation focused on the design, development, support and management of Cisco powered solutions that make a real difference to your business. With over 30 years combined expertise and experience of working at Cisco; our award winning Cisco specialists are renowned for their rigorous approach in everything they do, working closely with our clients to maximise the benefits for their business. In summary Nowcomm are the ‘one stop shop’ for all your Cisco infrastructure needs from sourcing, implementation, on-going management right through to support and managed services.
Our commitment to excellence and continual improvement is demonstrated by our quality certifications (ISO 9001:2000 and ISO 14001:2004) which underpin the way we operate on a day to day basis. You can rest assured that by working with Nowcomm your Cisco infrastructure is in the best possible hands.
What differentiates us from the rest?
- Flexible and pragmatic approach to supporting our customers.
- Agility – We resolve issues quickly. We are proud of our 100% SLA compliance record.
- Reach – solutions for the small, medium and large scale business requirements.
- Unrivalled engineering and support capability.
- Realistic support packages that ensure we can deliver.
- Best of breed. We Specialise in Cisco and leading technology providers. Our Ethos – Excellence in everything we do with continual improvement to make us even better.
- No large call centre ethos - you get through to an engineer on you first call.
- Our customers know we deliver – 100% of our customer base will act as a reference.
- Partnership approach – more than a supplier we want to work with you to make a real difference to your business.
- Total Network leverage. We deliver tangible business benefit and competitive advantage through the integration of Cisco technologies.