You'll only have to say things to us once. Our primary engineering support team will understand you and your business
We believe that knowledge and concentration are the absolute keys to what we do for our clients – diagnosing and resolving issues as quickly as possible, minimising downtime, and enhancing business performance. That’s why our engineering team stays tightly focused just on the technologies we supply and support.
Our people are subject experts in their own right, and are recognised as being among the leading network engineers in the UK.
Every client has a dedicated account team who can discuss and manage technical issues in business language, and lead a strong virtual team of engineering resource. This can include project management, technical pre-sales and technical design depending on what you need.
You’ll only have to say things to us once. Our primary engineering support team will understand you and your business, your operating environment and the critical inter-dependencies of your systems.
Service requests are handled, owned and managed to resolution by qualified engineers who are as approachable as they are knowledgeable. We strive for a “beat the SLA” mentality on all service and support requests.
The net result is a high performance, responsive and expert service thatís highly tailored to you, and the results you want to achieve.
Nowcomm greatly exceeded expectations (in that they took up all the slack left by a negligent outsourcer) and delivered 960 handsets over a three week period. Quality of work, documentation and delivery was exceptional and I would fully recommend them.
Miles Peters
Head of Strategic Infrastructure
Derby City Council
+44 1332 821100