Telephony, Presence and Messaging (including voicemail and instant messaging) are the fundamentals required for an organisation to provide their employees with unified communications. Additional layers of service can be added with the likes of video calling, contact centre and data validation application and rich media enablement (such as screen sharing) or instant access to conferencing multiple people at the touch of the button.
Our nowUC solutions combine Cisco’s extensive Unified Communications portfolio with our flexible deployment and consumption models so that we can design the optimum right-sized solution for your business and has been validated to carry the prestigious “Cisco Powered” designation. The innovative collaboration services provided by nowUC can be delivered via on premise, cloud or hybrid service models. This allows our customers to transition infrastructure investments on or off premise as and when required.
To strengthen our Cisco collaboration portfolio, Nowcomm partner with strategic “eco-system” manufacturers to further extend the capabilities and features we can offer from the Cisco Collaboration portfolio including areas such as call recording, billing, wallboards and workforce scheduling. Our model ensures we are able to provide a complete solution and not a set of building blocks that you are expected to construct into the finished service.
Successful integration is the key to harnessing the extended value of Unified Communications as a vital business tool. Nowcomm provide the necessary skills and expertise to achieve this integration to increase your organisations efficiency, boost productivity, foster innovation and enhance the experience offered across your employee teams and ultimately to your customers. We can do much more than design and implement your new system; if the complexity seems daunting then let us manage and run the entire solution for you including the ongoing service management. As an extension of your team, we free up your existing IT resources so they can perform more innovation across your organisation.