Junior Network Engineer Vacancy

Join Our Team

Nowcomm are pleased to announce that we are recruiting for a Junior Network Engineer to join our helpdesk team as a 1st line of support to our customers. The role is suitable for former apprentices and graduates who are looking to develop their skillset in a fast-paced, sometimes pressured environment. If you are looking for your first role within IT and have little to no industrial experience, then don’t be discouraged as the right person will receive a wealth of support, training and direction from the helpdesk manager.

Some of the key skills we are looking for in prospective candidates are:

Impeccable attention to detail: you will be working alongside multiple   customers to support their network, so attention to detail is important to   pick up on and resolve technical issues quickly and efficiently.

Desire to learn: you will possess a strong desire to learn and develop your   skillset while working at Nowcomm. Over time, with training and support   you will be able to handle and resolve cases on your own and even help   to advise fellow colleagues with their own cases!

Excellent communication skills: it is crucial that you have strong verbal   and written communication skills as you will be liaising with customers on   a regular basis. It is important that advice and guidance is conveyed to   customers with clarity and confidence, so that you are viewed as a trusted   extension of the customer’s IT team and a strong ambassador for   Nowcomm.

Strong team-working skills: Although over time you will pick up and work   on cases on your own initiative, on many instances you will be conferring   with colleagues on how best to resolve a problem the customer is facing.   So it is important that you can work efficiently on your own and with   others.

If this sounds like you and you want the opportunity to develop your skillset and progress at one of the leading Cisco Gold Partners IT firms in the UK, then get in touch today by sending a CV and cover letter to ahisley@nowcomm.co.uk

Meet Alex a Senior Nowcomm Voice Engineer.