- Nowcomm have installed a new Cisco Unified Communications solution for the council's new Guildhall in Marshall's Yard.
- “Nowcomm are highly impressed with the dynamic nature of the IT Team at West Lindsey and are delighted to have worked closely with them on the successful deployment if an IPT solution”- Martin Hill.
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What was implemented
One of the first Cisco Unified Communication Manager Business Edition depolyments in the UK. The solution also included Cisco's IP Contact Centre Express software for advanced call handling of all customer service queries.
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Why it was required:
- The council were moving in to a new building and a progressive IT team wanted the most up to date and future proof Telephony system on the market.
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Why the customer chose Cisco:
- The increased functionality of the solution and Cisco was felt to be the most tried and tested supplier.
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Why the customer chose Nowcomm:
- Nowcomm demonstrated superior technical expertise to efficiently deploy the solution.
