Our “Customer Contact – Delivering the New Digital Experience” event, supported by Cisco, will take place at the headquarters of the Red Bull Formula 1 Racing Team in Milton Keynes on Thursday 25th September 2014 and offers interesting insight and demonstrations showing how your customer contact could provide a superior level of digital engagement.
Our agenda for the day is as follows.
|09.00 – 09.30am||Registration and Coffee|
|09.30 – 09.40am||Welcome & Introduction||Nick Main, Marketing Manager, Nowcomm|
|09.40 – 10.10am||Measuring the value of an effective experience||Brian Atkinson, Contact Centre Lead UK&I, Cisco|
|10.10 – 11.00am||Connecting with the digital consumer||Heman Parekh, Contact Centre Specialist, Cisco|
|11.00 – 11.15am||Coffee break|
|11.15 – 12.00am||Delivering a superior mobile experience||James Baly, Technical Director, Nowcomm|
|12.00 – 12.30am||Networking lunch|
|12.30 – 14.00am||A Tour of the Red Bull Racing Factory|
PLEASE REGISTER USING THE FORM OPPOSITE.
The location is well served by public transport with Milton Keynes Station a short taxi ride away. For those travelling by car, parking is available nearby with a free private shuttle bus linking to Red Bull’s HQ. More details will be sent via email nearer the time.
We very much look forward to welcoming you on the day.
The Nowcomm team.