Delivering the New Digital Experience

Our “Customer Contact – Delivering the New Digital Experience” event, supported by Cisco, will take place at the headquarters of the Red Bull Formula 1 Racing Team in Milton Keynes on Thursday 25th September 2014 and offers interesting insight and demonstrations showing how your customer contact could provide a superior level of digital engagement.

Our agenda for the day is as follows.

09.00 – 09.30am Registration and Coffee  
09.30 – 09.40am Welcome & Introduction Nick Main, Marketing Manager, Nowcomm
09.40 – 10.10am Measuring the value of an effective experience Brian Atkinson, Contact Centre Lead UK&I, Cisco
10.10 – 11.00am Connecting with the digital consumer Heman Parekh, Contact Centre Specialist, Cisco
11.00 – 11.15am Coffee break  
11.15 – 12.00am Delivering a superior mobile experience James Baly, Technical Director, Nowcomm
12.00 – 12.30am Networking lunch  
12.30 – 14.00am A Tour of the Red Bull Racing Factory  


The location is well served by public transport with Milton Keynes Station a short taxi ride away. For those travelling by car,  parking is available nearby with a free private shuttle bus linking to Red Bull’s HQ.  More details will be sent via email nearer the time.

 We very much look forward to welcoming you on the day.

The Nowcomm team.

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