From our purpose built Operations Centre in Central England, we monitor and manage, 24 hours a day, our customer's critical networks in over 20 countries worldwide. Nowcomm have developed a strong delivery and service footprint across Europe, North America and Asia-Pacific regions. Services and applications supported by Nowcomm total well in-excess of 10,000 end users.
A key differentiator of Nowcomm in the market place is how we build our services offerings around you the customer. Everyone that we work with receives bespoke services, tailor made to their requirements. We think this makes the difference to your success and so to Nowcomm’s success. Our preferred model is to become an extension of your existing resource pool, not as a separate delivery organisation. All aspects of solution and service delivery are provided within a best practice ITIL framework.
Nowcomm’s Network Operations Centre (NOC) and service delivery environment has been designed specifically with our customers in mind. The location of our core operations was no accident, benefiting from the best possible transport infrastructure links in the UK, via road, rail and air we can service any customer at both a national and international level. Our track record of delivering continuous service to some of the most challenging regions and environments speaks for itself. Combined with our distributed engineering resource pool, Nowcomm can confidently quote our standard model of beating the SLA, not simply meeting it!